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  • CONSUMER COMPETITION RULES

CONSUMER COMPETITION RULES

COMPETITION RULES

"Christmas Competition with Rohlík Premium"

 

These rules ("rules") contain the complete regulation of the terms and conditions of the consumer competition named "Christmas Competition with Rohlík Premium" ("competition"). These rules are available continuously throughout the duration of the competition at the internet address www.rohlik.click/tema/vanocni-soutez-premium-pravidla and constitute the only binding document in relation to consumers governing the rules of the competition. These rules may only be amended in the form of written addenda to this document published in the same manner as this document. Excerpts from these rules or an abbreviated version of these rules presented in advertising and promotional materials are for informational purposes only and do not constitute legally binding rules of this competition.

 

COMPETITION ORGANIZER

The organizer of the competition is the company VELKÁ PECKA s.r.o., with its registered office at Sokolovská 100/94, Karlín, 186 00 Prague 8, ID No.: 030 24 130, registered in the Commercial Register kept by the Municipal Court in Prague under file No. C 226550 ("organizer"), operator of the e-shop rohlik.click.

 

PLACE AND TIME OF THE COMPETITION

The competition will take place in the territory of the Czech Republic at the internet address www.rohlik.click ("competition website") from 10.12.2021 00:00:00 to 24.12.2021 23:59:59 ("competition period").

 

The decisive moment for assessing whether a contestant has met the conditions for inclusion in the competition in a given competition period is the moment of sending a binding order for goods placed through the e-shop rohlik.click, which was subsequently (i.e. even after the expiry of the competition period) not returned by the customer (either as a whole or even partially, if this would result in a decrease in the value of the minimum required amount of orders necessary for participation in the competition), or in respect of which the buyer did not withdraw from the purchase contract. For the avoidance of doubt, it is stipulated that the assertion of a justified claim for goods does not reduce the value of the order for the purpose of participation in the competition.

 

COMPETITION PARTICIPANTS

A participant in the competition can be any natural person over 15 years of age who has a user account under their name on the e-shop rohlik.click and who meets the conditions of participation in the competition set by these rules ("contestant"). With regard to the possibility of purchasing goods on the e-shop rohlik.click only after prior registration, one user account kept on the e-shop rohlik.click is considered as one contestant.

 

All contestants who do not properly meet the conditions of participation in the competition in accordance with these rules during the competition period will be excluded from the competition. Furthermore, all persons in an employment or similar relationship with the organizer, persons personally and financially linked to the organizer, or who are close persons to such persons within the meaning of Section 22(1) of Act No. 89/2012 Coll., the Civil Code, as amended, are excluded from participation in the competition. In the event that such an excluded person becomes a winner, the prize will not be handed over to them and will be forfeited to the organizer.

 

The organizer reserves the right to exclude from the competition those contestants whose competitive behavior shows signs of fraudulent competition or if there is other reasonable suspicion of abuse of the competition or circumvention of these rules in violation of the rules of this competition or the purpose of the competition. The organizer reserves the right at any time, at its sole discretion, to assess the fulfillment of the set conditions of the competition by individual contestants and to exclude contestants who do not meet the conditions specified in these rules from the competition at its discretion.

 

PRIZES

Prizes in the form of (i) credits for purchases on the e-shop rohlik.click and (ii) vouchers for Rohlík Premium membership are placed in the competition in the following number and amount:

1 x 10,000 CZK incl. VAT [in credits]

2 x 5,000 CZK incl. VAT [in credits]

5 x voucher for an annual Premium membership worth 1,999 CZK

 

HOW TO VALIDLY PARTICIPATE IN THE COMPETITION?

Participation in the competition is conditional on placing an order for goods on the e-shop rohlik.click, which will include an electronic voucher for an annual or half-year Premium membership ("competition purchase").

 

Registration for the competition takes place automatically by fulfilling the above conditions for participation in the competition (i.e. by binding order, payment, and receipt of the competition purchase). Every contestant who meets the conditions of participation in the competition set by these rules will be automatically included in the prize draw; however, they are not obliged to take any action or otherwise actively participate in the competition in the event of winning.

 

Each contestant can be included in the draw during the competition period as many times as the number of vouchers they purchase. If a contestant who is already entitled to one prize is drawn, the second drawn prize is disregarded and a new contestant is drawn for it.

 

The draw will take place within 7 calendar days after the end of the competition period. The drawing of winners will take place via a random number generator. In the event that an insufficient number of contestants participate in the competition or an insufficient number of contestants meet the conditions for obtaining prizes (and some or all of the prizes placed in the competition cannot therefore be awarded), or if any of the winners refuse to accept the prize, the undistributed prizes forfeit in favor of the organizer, who is entitled to decide on their further use.

 

ANNOUNCEMENT OF WINNERS

The announcement of the winners of individual prizes takes place within 3 days of the draw. In the event of a win, the winner will be contacted by email to the email associated with their user account on the e-shop rohlik.click and simultaneously by calling and/or sending an SMS message to the phone number that the contestant specified in their user account on the e-shop rohlik.click. By participating in the competition, the contestant acknowledges that their email and phone number registered on the e-shop rohlik.click will be used to communicate the win in the competition. The organizer is not responsible for entering an incorrect email or phone number or other errors within the contestant's user account.

 

According to the organizer's decision, the prize in the competition may also be handed over to the winner in person, or a personal meeting between the organizer and the winner may take place at a time and place communicated to them by the organizer, unless the organizer and the winner agree otherwise.

 

In the case of a credit win, the prize will be uploaded to the winner's user account on the e-shop rohlik.click no later than 3 working days from the announcement of the winners. Credits are valid for 12 months from the moment they are uploaded to the winner's user account kept on the e-shop rohlik.click. In the case of winning an annual Rohlík Premium membership, the voucher will be sent to the winner by email no later than 3 working days from the announcement of the winners. The voucher is valid for 12 months from the moment the email is delivered to the winner.

 

The organizer reserves the right to change, limit, postpone, or suspend the rules of this competition or its implementation, including its validity period, or to terminate the competition at any time during the entire competition period. Such fact will be immediately announced to the contestants on the competition website. The organizer is entitled to check the fulfillment of all conditions for participation in the competition and, in the event of a dispute, to decide with final validity on any issue connected with the competition. The contestant is obliged to send any objections to the course of the competition to the organizer within 5 working days from the end of the given competition period in writing to the address of the organizer's registered office. Later objections will not be taken into account. The organizer is not liable for any damages incurred by the winners (contestants) or third parties in connection with participation in the competition or the realization of prizes.

 

PERSONAL DATA PROTECTION

By participating in the competition, the contestant acknowledges that for the purposes of organizing the competition, it is necessary to process personal data in the scope of: name and surname, telephone, email address, and information about the competition purchase.

 

The contestant further acknowledges that the company VELKÁ PECKA s.r.o., with its registered office at Sokolovská 100/94, Karlín, 186 00 Prague 8, ID No.: 03024130, is, as the personal data controller, entitled to process their personal data in the scope specified above, or other data communicated to the organizer, for the purposes of participation in the competition (Article 6(1)(b) of Regulation (EU) 2016/679 of the European Parliament and of the Council), whereby this purpose includes in particular the following processing operations:

  • storage of personal data upon registration for the competition;

  • sending informative emails, or contacting contestants via calls or SMS in matters concerning the organization and management of the competition;

  • processing of personal data for the purposes of control and evaluation of the competition according to the rules;

  • personal, telephone, written, and electronic contact for the purpose of verifying the fulfillment of the competition conditions by the contestant, information about the win, and other related communication.

 

Personal data will be processed automatically and securely in electronic form, for the period necessary for organizing the competition, checking the fulfillment of the competition conditions, and potential control by public authorities, for a maximum of 3 years from the end of the competition, unless the law imposes a longer period.

 

As a data subject, the contestant has the rights listed below, which arise for them from legal regulations, and which they can exercise at any time. These are the right (i) to access personal data, (ii) to correct inaccurate or false personal data and supplement incomplete personal data, (iii) to erase personal data if the personal data are no longer needed for the purposes for which they were collected or otherwise processed, or if it is found that they were processed unlawfully, (iv) to restrict the processing of personal data, (v) to data portability, and (vi) the right to object, after which the processing of the contestant's personal data will be terminated, unless it is proven that there are serious legitimate reasons for processing that outweigh the interests or rights and freedoms of the contestant, in particular, if the reason is the potential enforcement of legal claims. At the same time, the contestant has the opportunity to contact the supervisory authority with a complaint, which in the Czech Republic is the Office for Personal Data Protection (www.uoou.cz).

 

To exercise their rights, file a complaint, or in case of any question, the contestant can contact the controller by email sent to the address: zakaznici@rohlik.click.

 

By participating in the competition, the contestant gives permission for the organizer to distribute free of charge the name, first letter of the surname, and city of residence of the winner used as part of participation in the competition, and in the event of a personal meeting between the organizer and the winner or handing over of the prize, also to capture, display, reproduce, and distribute free of charge the appearance, likeness, visual images, and visual and audio recordings concerning the winner, including their processing and inclusion in an audiovisual work, on the competition website or social networks of the organizer, for the duration of the competition and further for a period of one (1) year from the end of the competition period.

 

FINAL PROVISIONS

By participating in the competition, the contestant accepts without reservation that the competition is organized and conducted according to Czech law and that any disputes related to the competition will be resolved exclusively before the courts of the Czech Republic.

 

By participating in the competition, each contestant also confirms that they meet the conditions of participation in the competition set by these rules.

 

Payment of monetary performance instead of the prize is not possible and the contestant is not entitled to demand the exchange of the prize.

 

Unless the organizer or these rules specify otherwise, all announcements about the competition, its course, and changes will be made through the competition website.

 

The organizer is not responsible for the temporary unavailability of the competition website caused by objective circumstances, in particular a defect in the internet connection or other technical outage.

 

The body authorized for out-of-court settlement of consumer disputes arising in connection with the participation of a contestant who is a natural person – consumer, in this competition is the Czech Trade Inspection Authority, on whose website (www.coi.cz) the contestant will find, among other things, information on the method and conditions of out-of-court dispute resolution, when this procedure can be initiated only on the basis of the contestant's proposal and after they fail to resolve the dispute directly with the organizer. The proposal form for initiating the procedure for out-of-court consumer dispute resolution is available on the website of the Czech Trade Inspection Authority.

 

A contestant who is a natural person – consumer, also has the right to initiate an out-of-court dispute resolution online through the ODR platform available on the website https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=CS. The out-of-court dispute resolution procedure is not mediation according to Act No. 202/2012 Coll., on Mediation, nor arbitration proceedings according to Act No. 216/1994 Coll., on Arbitration Proceedings and Enforcement of Arbitral Awards, as amended, and its use does not affect the contestant's right to turn with their claim to the Czech Trade Inspection Authority or to a court.

 

Questions related to the competition can be directed to the email zakaznici@rohlik.click or the toll-free telephone line 800 730 740.

In Prague on 9.12.2021